Return & Exchange Policy

With online shopping comes the greatest challenge there is – buying without trying. It’s understandable that you may have ordered the wrong size or perhaps something you thought you would like based on the image and description, yet you feel it didn’t meet those standards in real life.

At WaistWatcher.ca, we do our best to provide the most accurate product descriptions we can. Our sizing charts match up congruently with their respective products, each viewable on the corresponding product page. We want our customers to know exactly what they are ordering.

Returns (accepted under the following circumstances):

- Damaged Product
If the product arrives damaged. Whether due to shipping care or a manufacturer’s defect, we will honor a 100% full refund or exchange. We will require photo evidence of this via email to waistwatcherca@gmail.com

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Unworn
Unused
Unstained
Unwashed
All tags attached
No smells other than natural product orders
No animal or pet hair
No stretch marks or permanent wrinkles on items with latex
Original packaging
Within 7 days of the date you received your initial purchase

For any questions or concerns, please email us at waistwatcherca@gmail.com
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